Government · UK · Office for National Statistics
UK Online Retail Spending Up 10.1% Year on Year
UK online spending values rose 10.1% in the three months to August 2026 against the same period a year earlier, lifting the online share of retail sales back to 28.8%. Online is pulling away from the high street again after a weak July.
Source published Summarised
Key findings at a glance
- 10.1% Rise in UK online spending values in the three months to August 2026 against the same period in 2025
- 28.8% Share of all UK retail sales made online in August 2026, the highest since June
- 8.9% Rise in online spending values in August 2026 compared with August 2025
- 2.5% Month-on-month rise in online spending values in August 2026
- 1.3% Month-on-month rise in total retail spending, stores and websites combined
- 4.2% Fall in online spending values in July 2026, the drop that August partly reversed
- 1.9% Rise in online spending values in the three months to August against the three months to May
- 0.5% Rise in UK retail sales volumes in August 2026, reversing a fall of the same size in July
- 2.4% Rise in retail sales volumes in August 2026 compared with August 2025
- 0.9% Rise in retail sales volumes in the three months to August against the three months to May
- 56.7% Response rate to the ONS Retail Sales Inquiry for August 2026, based on returned forms
- 92.3% Share of total sample turnover covered by those responses, above the 12-month average
What the report covers
The Office for National Statistics publishes Retail sales, Great Britain every month, measuring both the quantity of goods bought (volume) and the amount spent (value) across the retail sector. The August 2026 edition, released on 18 September, reports that sales volumes rose 0.5% over the month, reversing a 0.5% fall in July, and rose 0.9% across the three months to August compared with the three months to May. Measured against August 2025, volumes are up 2.4%.
The online numbers are the more interesting part for anyone selling on the web. Online spending values rose 2.5% over the month against a 1.3% rise in total retail spending across stores and websites combined, so online took a larger slice of a growing pot. That lifted the proportion of sales made online from 28.4% in July to 28.8% in August. The July figure has itself been revised up: when we covered July's retail sales bulletin the share was first published as 28.3%. Over the longer window the gap is wider, with online spending values up 10.1% in the three months to August against the same period in 2025.
Read the value and volume series as two different things. Online performance is reported in value terms, which include price changes, while the headline retail figures quoted in the press are volumes, adjusted for inflation. A 10.1% rise in online spending is therefore not a 10.1% rise in parcels shipped. The ONS also cautions that its non-store retailing category covers more than pure ecommerce, because it includes market stalls and other retailers without a store presence, although online businesses make up the bulk of it. The underlying series sits in the ONS Retail Sales Index internet sales dataset, which splits internet sales by store type, month and year.
What this means for UK marketers
The first thing to take from this release is a warning about your own reporting. The ONS is explicit that July was weak because promotional activity ran early, in June, pulling sales forward, and that August then partly recovered. Online spending fell 4.2% in July and rose 2.5% in August, and almost none of that swing is a change in underlying demand. If your promotional calendar moved this year, your month-on-month numbers are measuring the calendar, not the market. Use the rolling three-month series the ONS publishes alongside the monthly one, and compare like periods rather than like months.
The second is that online growth is increasingly priced rather than shipped. Online spending values are up 10.1% across three months, but total retail volumes are up only 2.4% on the year. Value series carry inflation, volume series do not. A retailer reading a 10% revenue rise as a 10% demand rise will over-forecast stock, over-commit on fulfilment and misjudge acquisition targets. Check units and order counts before you sign off a Q4 plan, because average order value doing the work is a very different business to more customers doing it.
Third, the online share of retail has settled into a range rather than climbing. It reached 29.4% in June, fell to 28.4% in July and sits at 28.8% now. Nothing in this series supports a budget built on structural share gains. Growth has to come from taking share from other online sellers, which is a harder and more competitive job than riding a channel shift. That is where ecommerce SEO earns its keep, by winning the commercial queries a rival currently owns, and where conversion rate optimisation matters more than extra traffic, because the traffic is already contested.
Finally, watch fuel. Retail volumes held up, but fuel sales fell over the month as prices rose sharply, and the ONS reports retailers saying motorists have started only partially filling their tanks. That sits directly alongside the 23.0% annual motor fuel inflation in August's inflation figures. Consumers absorbing a bigger pump bill are the same consumers deciding whether your delivery charge is worth paying. Model the free-delivery threshold before the golden quarter, not during it.
How they got the data
The Retail Sales Index is built from the Monthly Business Survey, Retail Sales Inquiry, a survey of retailers across Great Britain. For August 2026 the response rate was 56.7% based on returned forms, 2.8 percentage points below the average of the past 12 months, although those responses accounted for 92.3% of total turnover coverage of the sample population, 5.8 percentage points above average. The sample is thinner than usual by count of businesses but better than usual by value, which matters because large retailers dominate the index. Full detail on strengths and limitations sits in the ONS Retail Sales Index quality and methodology report.
Seasonally adjusted estimates strip out calendar effects, such as Easter moving between March and April, and seasonal effects, such as higher December spending, using the X-13ARIMA-SEATS approach applied at industry level. One change affects anyone comparing against older releases: ahead of the UK National Accounts Blue Book 2026, the index reference period has moved from 2023 equals 100 to 2024 equals 100. Growth rates are unaffected, but index levels quoted from earlier bulletins will not line up. These are accredited official statistics, independently reviewed by the Office for Statistics Regulation.
Government · UK
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From Office for National Statistics · published 18/09/2026